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International Orders

Overseas orders require more work, and take longer for you to receive your product, however, we ship to any country in the world.

IF YOU LIVE ANYWHERE OTHER THAN THE USA, YOU COULD RECEIVE A BILL FOR CUSTOMS, DUTIES, IMPORT FEES, OR ANY OTHER NUMBER OF B.S. FEES, ESPECIALLY CANADA.

We will do what we can by declaring the cost to be lower than what you paid to ease the burden, THOUGH WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL FEES, DUTIES, CUSTOMS, TAXES, ETC. THAT YOUR GOVERNMENT ADDS.

Shipping To An Address Different From Your Billing Address

To protect our customers from credit card fraud, we may hold an order for further verification if it is being shipped to an address different from the billing address. If the addresses are different, please contact your credit card company to add the alternate shipping address as an authorized secondary address. Your credit card company's phone number can be found on the back of your credit card.

The best ways to pay for an overseas order, especially if you want it to go to a different address, is with PayPal.

We do not ship to unverified shipping addresses as per instructions of the credit card company. This is for your protection and to help maintain a safe on-line shopping experience.

Persons who commit fraudulent activity will be prosecuted to the fullest extent of the law. Both the FBI and the U.S. Secret Service are responsible for investigating Internet Fraud Cases. Fraudulent information will be provided to the issuing bank, shipping carriers and networked with our business partners.

To speed things up, we prefer you pay with PayPal or Western Union, however, we can accept credit cards. On International orders, we have to contact your issuing bank by fax, and wait for them to verify that the address you provide as the one on the account, due to a high rate of fraud from other countries.

This can take 3-7 days, and to speed things up, please use PayPal when you check out, as we can ship right away.

We normally ship USPS Priority Mail, which takes 10-21 days to reach you. Be patients, since we started, we have never had to file an insurance claim for a lost package. Start checking at your local post office after 2 weeks of purchase.

We can also ship UPS or Fed-X and that normally starts @ $75 and up, depending on the quantity of your order. We reserve the right to add addional shipping costs should you order multiple items or heavy items should the costs exceed what we estimate.



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EyeSpyPro.com 101 S. Coit Rd., Suite 36-235, Richardson, TX 75080 USA
Phone: 1-949-791-7904 - FAX: 1-800-862-6120

All clients who purchase from this website agree to all terms and conditions in our Shipping, Returns/Cancellations, Payments, and Warranty links above.

With thousands of products, and dozens of suppliers, there is no guarantee your product will be in stock when you order it, so if its critical you need it right away, please call us @ 1-949-791-7904 before you make your order to confirm it is available and not out of stock or backordered.

Make sure you call us if you have any questions about selecting the correct product to fit your needs before you order, as any custom built hidden cameras, open software or fluid detection devices, boxes with the seal broken, vehicle trackers, and bug detectors are not refundable or returnable unless defective. We are here to assist you, and if you have ANY questions, please call us before you order @ 1-949-791-7904.

30 Day Satisfaction Guarantee: If for any reason you are unhappy with your purchase, you may return it for an exchange or a credit towards any other product within 30 Days,
no questions asked. In order to provide you with high quality products, we do not issue any refunds unless the product arrives defective.

Not responsible for typographical or illustrative errors. Prices, specifications, and images are subject to change without notice.

EyeSpyPro is not responsible for any shipment that is seized by any Government Customs or Border Protection Agency. We are not responsible for any duties, import fees, taxes, VAT charges, or any other fee that you are charged to ship it to you.

Any camera that is not advertised as a day/night, low light, or low lux camera will not perform well in low light, and not at all in the dark. Make sure you know what you are ordering before you order it, and feel free to call us @ the number above or send us an email using the Contact link above.

Do not buy any infrared illuminator if your camera is not an IR camera. It has to have a removable IR-Cut filter that slides out of the way at night for the camera to recognize the IR.

Shipping prices are for one small item. If you order more than one small item, including complete systems, we will adjust the order and charge the actual shipping price.

EyeSpyPro.com does not endorse any of our products for illegal activities. EyeSpyPro.com is not responsible or liable in any way for any damage, vandalism, theft, or any other action that may occur while a EyeSpyPro.com product is in use by the purchaser.

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